Helping you access a wide range of information and advice to best meet your needs.
A wide range of information is sought by Carers as everyone’s needs are different. We often get asked about:
- Financial information and benefit entitlements
- Information on medical conditions
- Local services such as taxis, cleaning and gardening services
- Local support groups
- Your rights as an unpaid Carer
We do our best to respond personally to your request. However, where local expert agencies exist, we will signpost you to them for detailed information, specific to your individual circumstances.
We also look at the best way to provide you with information. If you have a computer at home, we can direct you to relevant websites or email you information. We can also send you a letter with information or we can meet you face-to-face and talk you through the information you have requested. We can even set up meetings between you and professionals expert in a particular field e.g. Pension Service, to review your pension entitlements.
“Since information was given we’ve been fixed up with an NHS dentist —very satisfied—thank you.” Mrs More, Burghead
“It never occurred to me that I was a Carer and might be entitled to benefits until the Advice and Information service at Quarriers highlighted the fact. As a result my son now receives Disability Living Allowance and I get Carers’ Allowance.” Mrs C, Burghead
Find out how electronic equipment, otherwise known as TELECARE, can keep your cared for that little bit safer and you less worried about something happening to them. This CASE STUDY lets you see how it works in real life and the INFORMATION SHEET will provide you with the information that you need to know, to get going.